Privacy Policy

Introduction
We at FORE LA LLC ('Matchlabn,' 'we,' 'us,' 'our') know that our users ('you,' 'your') care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting or using our website (www.matchlabn.com) and domain name, and any other linked pages, features, content, mobile applications, or any other services we offer from time to time in connection therewith (collectively, the 'Website'), you acknowledge that you accept the practices and policies outlined in this privacy policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Please read through the content of this Privacy Policy carefully and ensure that you understand it. If you do not understand the content of this Privacy Policy or do not wish to provide personal information to us, then you do not have to do so. However, this may affect your use of this Site or any products and services offered on it.

Matchlabn collects and holds information about individuals (including clients, persons associated with or employed by clients, customers or business contacts) for the purpose of providing consulting services, educational training and workshops in the field of corporate innovation across the world.

Regarding Children:

We do not knowingly collect or solicit personal information from anyone under the age of 21 or knowingly allow such persons to register for the website services or under the age of 16 in the European Union (EU). If you are under 21 or under the age of 16 in the EU, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 21 or 16 in the EU may provide any personal information to us or on the Services. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 or 16 in the EU, please contact us at: info@matchlabn.com.

What information do we collect and how do we collect it?

We may collect personal and non-personal information that you provide to us. Personal information is information that can be used to directly or indirectly identify an individual. The types of personal information collected may include, but is not limited to, your name, email address, phone number or business contact details, correspondence address and billing information. You may provide information to us by subscribing to our email list or requesting information through our contact form. Personal information also includes any comments, images, documents or videos that you provide or share on our website or any of our pages or other online platforms.
We may also collect some information that is not personal information because it does not identify you or anyone else.  For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.

How do we use your information?

We collect personal information about you so that we can perform our business activities and functions and to provide the best possible quality of customer service.  We collect, hold, use and disclose your personal information for the following purposes:
1. to provide our services to you;
2. to send communications requested by you;
3. to answer enquiries and provide information or advice about existing and new services;
4. to provide you with access to protected areas of our website; and
5. to comply with any Law, rule, regulation, Lawful and binding determination, decision or direction of a regulator, or in cooperation with any governmental authority.

Site User Tracking Experience

We may use tracking software to review and improve your experience of our Site. In particular, we may use Facebook, and Google Analytics Advertising products: Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting. Google Analytics collects data about our Site traffic via Google Advertising cookies and anonymous identifiers. Data collected via these Google products is not linked with any personally identifiable information you submit while on our Site. If you wish to opt out of the Google Analytics data collection, you may do so on Google’s Site at https://tools.google.com/dlpage/gaoptout/.

Cookies
When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer.This enables us to recognise your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of services you view so that, if you consent, we can send you news about those services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate.
We use this to research our users’ habits so that we can improve our online services.  Our cookies do not collect personal information.  If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.  We may log IP addresses (that is, the electronic addresses of computers connected to the Internet) to analyse trends, administer the website, track users’ movements, and gather broad demographic information.

Groups and forums
If you participate in a discussion forum, chat room or webinar, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside the Matchlabn community, who have access to that discussion forum or chat room. Also, please recognise that individual forums and chat rooms may have additional rules and conditions. Each participant’s opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of Matchlabn.

Please be advised that for any forums or Webinars you attend, recordings can be enabled by a meeting or webinar host. By signing up for any Matchlabn webinar services or otherwise using them in any way you expressly acknowledge that we may make and store recordings for meetings or webinars, and may make such recordings available to hosts and other attendees of Matchlabn. If you do not want to be recorded, you can choose to leave the meeting or webinar.

Does Matchlabn share personal information with anybody else?

We respect your right to privacy and will not disclose, share, sell or rent any personal information held about you without your consent, except to external service providers who have been engaged by us to assist in the provision of services to our clients and customers.
Where we have outsourced a function or activity to an external service provider we will only disclose personal information that the service provider needs to undertake that function or activity, and we require external service providers to agree to keep your personal information secure and we enter into confidentiality agreements for this purpose.
We will share your personal information where we are under a duty to do so in order to comply with any legal requirements or obligations, any request from the government, or where it is necessary in order to enforce or protect our own rights, your safety or that of others, or where it is deemed necessary to investigate fraud.

Your rights in relation to the information we hold

You have a right to access your information and to rectify any part which is inaccurate or incorrect. You also have a right to ask us to delete any information we hold about you or to restrict how your information is processed. If you wish to request a copy of the information we hold about you or make any changes then please contact us at info@matchlabn.com.It is important to us that the information we maintain and use is accurate, complete and up-to-date. If at any time your personal details change, please let us know so we can update our records.

How and where do we process your information?

Any personal information that we collect will be processed and stored securely. We will not keep information for longer than is required with regard to the purpose for which it was collected and will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer required. This website is located within and operates from the United States of America and the relevant laws of the United States and California will apply to all matters arising from your use of this website or in any way connected with this website. Any personal information that we collect will be held within the United States.

If you are based in the EU, what are my legal rights under the GDPR?

If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection Laws in relation to your personal data:
The right to be informed – that’s an obligation on us to inform you how we use your personal data:
 The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;
The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it);
The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;
The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);
The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing); and
Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.
These rights are subject to certain rules around when you can exercise them.
If you wish to exercise any of the rights set out above, please contact us at info@matchlabn.com

Data security

We take the protection of your personal information seriously and have taken suitable and reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, and any modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet and we are unable to guarantee its security. If you prefer, you can contact us by alternative means using phone or mail.

Links to other sites

The website at www.matchlabn.com may contain links to other sites. We are not responsible for the privacy practices of those web sites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.

Payments

Where you provide us with sensitive personal information such as your credit card or other financial details we will encrypt that information. We do not store credit card details.

Further Information

If you have any questions about this Privacy Policy or require more information concerning our privacy practices please contact info@matchlabn.com.

Changes to our Privacy Policy

We reserve the right to alter or amend it without notice. Should the Privacy Policy be altered, the new policy will be posted on the website at www.matchlabn.com. Your first use of our website after the date of any amendments or alterations will constitute your acceptance of such changes therefore we recommend you review this Privacy Policy regularly to keep informed of any changes. 

This privacy policy was last updated on April 6th 2020.